Shipping& Returns Policy

Delivery times will vary depending on location. Please see below for estimated delivery times after your order has been dispatched.

United States

· Complimentary standard shipping over $100. Orders less than $100 are shipped for $7.90 flat rate.

· 2 - 5 business days.

Canada

· Standard shipping is flat rate $20 USD.

· 2 - 7 business days.

· Canadian import duties and tax will be charged at the checkout.

· Shipments will be delivered DDP (delivered duty paid) and you will not be responsible for any further charges upon delivery.

· Please note, duties and taxes are non-refundable.

Rest of the world

· $40 USD.

· 7 - 16 business days.

You will be notified when your order has been dispatched and you will receive a link to track your order. If we can assist you with your order in any way, please be in touch with us at hello@purbelif.com.

Please note:

· Customers are liable for customs taxes and duties if shipping outside of the U.S. and Canada and will be contacted by local customs agencies or the shipping provider directly to settle these charges.

· Bed Threads is required to declare the full value paid on shipments and must include an invoice for customs should they require it.

· There may be delays if your package is held up in customs.

· We are unable to ship to the following countries: North Korea, Syria, Yemen, Iran and Crimea (Ukraine) or any other location which is under an embargo or subject to sanctions or to anyone on the Specially Designated Nationals And Blocked Persons Lists.

· All orders to the UAE, Qatar, Oman and Saudi Arabia will require a PO Box address to be successfully delivered.

 

Returns

We offer returns for eligible change of mind purchases within 45 days. Change of mind refunds incur a single $10 processing fee (or $20 for international orders outside the US). Items marked as 'final sale' from our Last Chance collection are not eligible for return or exchange. Your item must be in their original condition (tags attached, unused and unwashed and in the original packaging).  

To take the stress out of gifting, we’re offering 60-day returns on all items purchased (excluding final sale items from our Last Chance collection) prior to 25 December 2024. Any gifts returned without an order receipt will be eligible for store credit or exchange of equivalent value.

To complete your return, please send us an email at hello@purbelif.com.

While we hope you love and use your PurBelif for years to come, we understand that sometimes things don't quite work out, and we will of course (happily!) refund or exchange your order should there be an issue. Still, we kindly ask that you are mindful about your environmental impact, and that each order is placed consciously, with the intention of keeping all items ordered. We are committed to reducing our carbon footprint and any items returned in unused condition are returned to stock, ready for a new home. Before initiating your return, please consider the waste and carbon emission impact of making a return or placing an order with the intention of only keeping some of the items.

Please note, any import or duties tax charged is non-refundable.